frequently asked questions

Q: Where are you located?
A: I am based in Falls Church, Virginia

Q: Do you ship?
A: Yes! I now offer shipping within the U.S.

Q: Do you offer delivery?
A: I’m offering shipping and pick up at this time.

Q: How far in advance should I book with you?
A: At least one month in advance. Two months is the most ideal, but if you need it within a month, a rush order fee will be applied

Q: How much is the rush order fee?
A: It depends on the scale of the project and when you need it by

Q: Will I get samples before the order is made?
A: Yes! I will work with you until you’re happy with the results.

Q: Can I choose designs that you’ve done in the past?
A: Yes! You can always use them as templates and customize them however you like

Q: Do you offer bundle package deals?
A: I do! Just let me know what you’re looking for and we can go from there

Q: Do you provide the easels?
A: No, but I have a floating frame for rent. Just ask!

Q: Do you have an Etsy shop?
A: Yes! You can look me up by searching for HanhmadeDesigns